• Now Open!

    Telem Group officially reopens its Simpson Bay Branch, reinforcing its commitment to improving customer experience and making services more accessible across the island.

    Read More

  • Welcome to the New Telem

    We’ve refreshed our brand and started rolling out upgrades-faster fiber, better mobile experiences, and a future-ready approach built for St Maarten.
    Same trusted service, now recharged and evolving.

    Learn more

  • Connectivity You Can Count On

    From fiber-powered home internet to mobile plans that fit your life—Telem keeps Sint Maarten connected with reliable service and real local support.

    Discover now

  • Rooted in St Maarten. Ready for What’s Next.

    As the island’s only local telecom provider, Telem is investing in stronger networks, smarter solutions, and the future of connectivity in St Maarten.

    Read more

How can we help you today?

Internet

Mobile

TV

Business

Why Us?

St Maarten’s only local telecom—trusted, reliable, and here for you. We’re more than a network—we’re part of your community. Telem connects St Maarten with faster fiber, reliable mobile, and customer-first service.

• Built for St Maarten, by St Maarten. Local service, local support.

• Fiber-powered speeds. Experience the future of connectivity.

• More than a provider. We invest in our island, from businesses to families.

Read more

Our Services

Stronger, smarter, island-focused and designed for you.

  • Fiber

    Upgrade Your Home with Telem Fiber

    Experience faster speeds, stronger connections, and Islandwide coverage you can count on. Make the switch to Sint Maarten’s trusted home internet.
    See how fiber can transform your everyday online experience.

Stay Connected with Telem

We’ve launched our new website—but that’s just the beginning. Follow us on social media for the latest news, updates, community highlights, and exclusive offers.

Follow us

More Ways to Stay Connected

Explore new features, better plans, and islandwide coverage—designed to keep you connected every day.

  • Stay online, even without a data Plan

    With Always On Data, you’re never fully disconnected. Stay connected to your favorite apps even after your data plan runs out.

    Learn About Always On

  • Faster speeds are here

    Discover our new fiber internet plans—built for smoother streaming, better work-from-home days, and stronger islandwide coverage.

    View Fiber plans

  • SMS for a chance to WIN

    Telem is giving you the chance to win amazing prizes, including the grand prize—a brand-new Changan CS 55 SUV.  Participating is simple.

    Enter to win

  • More channels, more entertainment

    Enjoy local favorites, international hits, and on-demand shows with TelTV+. Crystal-clear HD and options for every viewer.

    Explore TV packages

Need of support?
We’re here.

Find quick answers to your most frequently asked questions or contact our support team anytime.

Contact customer support

Our branch is open on weekdays at 8:00 am with Cashier Services until 3:30 pm and Customer Services until 4:00 pm.

Follow the easy steps below to set up your Telem data settings:

iOS

  • Go to Settings
    • Cellular or Mobile Data
    • Cellular Data Options or Mobile Data Options
    • Cellular Network or Mobile Data Network
  • Enter the settings telem in all APN fields

Android

  • Go to Settings
    • Click on:
      • Connections
      • Mobile Networks
      • Access Points Names
  • Create a new access point:
    • By Name add: Telem
    • By APN add: Telem
    • By Authentication type: select PAP or CHAP

Upload speeds are standard based on your internet package. Upgrading your internet package is the best way to increase your upload speed. Please visit our internet page and select the speed most appropriate for you.

For E-Payments:

  • Telem:
    • WIB ANG Account #21473904  
  • TelCell
    • WIB ANG Account #21525902

Telem bank accounts:For E-Payments:

  • WIB:
    • ANG Acct. #873145-04
    • USD Acct. #200684-07
  • RBC
    • ANG Acct. #8200000002425004
    • USD Acct. #8200000004534398
  • Republic Bank
    • ANG Acct. #71605001001347
    • USD Acct. #71605001001346

For Bank Transfers: Please only include your Telem Group account # (238587) in the reference field of the transaction. Do not enter invoice numbers, phone numbers, or any other text, as this may delay processing. Payments may take up to three (3) business days to process.
For E-Payments:

For a step-by-step guide on how to pay your bill online, please follow this link:
Watch Online Payment Tutorial

You can report your outage by contacting our Helpdesk on 548-HELP (4357) or via WhatsApp. Once you have reported your issue, a technician will be assigned to your case. Our technicians will assist you between 3-5 business days. However, this time span may vary depending on how severe an outage is.